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Are you passionate about whole-person care and making a meaningful impact in your community? Do you thrive in a collaborative, integrated care environment where behavioral health is a vital part of the patient experience? If so, we’d love to welcome you to our team.
As an Integrated Behavioral Health Provider (BHP) at HICHC, you’ll be part of a dynamic care team that includes primary care providers, psychiatrists, and other specialists. You’ll work side-by-side with medical professionals to support patients’ mental, emotional, and behavioral well-being—right where they receive their primary care.
This is not a typical desk job. One day you might be doing a warm handoff in the clinic, the next supporting a patient via telehealth, and another day out in the community helping someone navigate life’s challenges. It’s meaningful work—and it matters.
Key ResponsibilitiesAt HICHC, we live by the value of pono—doing what’s right for our patients, our team, and our community. We offer:
POSITION FUNCTION SUMMARY Under the general direction of the Medical Director, the Medical Provider provides medical services to an ethnically and culturally diverse patient population. Responsibilities include the diagnosis, treatment and education of patients using the latest clinical guidelines and evidence-based medicine.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position may have various work assignments within HICHC. This description is intended to be generic in nature, and as such it does not detail all duties and responsibilities of the job assignment. Various duties, responsibilities and accountabilities may be assigned to an incumbent in this position depending on clinic needs, and may include but not be limited to the following:
• Provides broad range of patient care services including taking health histories, performing assessments, implementing management plans, prescribing appropriate medications, and conducting health education and counseling.
• Assesses and manages patients with routine, minor and acute self-limited illnesses, chronic illnesses, preventative health care maintenance, and age and life cycle appropriate care.
• Appropriately refers patients out to various specialists for care beyond the physician’s scope of practice.
• Participates as a member of an integrated patient-centered health care team.
• Supervises medical students, residents or other health care professional students, in a clinic setting, as appropriate.
• Acts as role model and demonstrates accountable and sophisticated clinical practice in work with patients and in collaboration with other health professionals.
• Gives phone advice according to established guidelines. Returns patient calls in a timely fashion, preferably by the end of business day.
• Utilizes nationally established guidelines/protocol for clinical decision making and management.
• Serves as patient advocate in identifying health care needs and actions.
• Performs periodic health appraisals and third-party physicals.
• Maintains patient confidentiality and abides by all HIPAA rules and regulations.
• Develops and implements health care education and health maintenance protocols in accordance with published standards, in collaboration with the other Providers and members of the health care team.
• Communicates with other members of health care team regarding special needs of patients. Refers patients when necessary for in house or external assistance.
• Actively participates in the quality assessment and improvement processes, generation ideas, conducting assessments, peer review, developing improvement plans and implementing and evaluation plans, in collaboration with the Quality & Performance Administrator, other Providers, the Medical Director and the Chief Executive Officer.
• When asked by nursing, staff, triages phone calls and determines priority to “walk in” patients according to triage protocol; interviews to elicit health problems and concerns; notes current health status and any significant information since the patient was last seen in the clinic. Observes and records signs and symptoms of illness.
• Receives incoming calls from patients, hospitals, laboratories, doctors’ offices, and other facilities. Takes messages and follows up appropriately and per clinic protocols. Accurately communicates these telephone reports to the appropriate health care team member and documents the information and follow up actions in the patient’s chart, all in a timely manner.
• Is available after hours as appropriate and according to established HICHC guidelines.
• Providers do not do inpatient hospital coverage, do not have admitting privileges or do deliveries, but may need to correspond with the hospital physician about patients.
• Provides individual/group instruction to patients, parents, guardians, family members, as appropriate.
• Completes patient progress notes and other necessary documents and enters into iEHR system within 48 hours, preferably by the end of each day.
• Complies with and keeps abreast of current clinic policies and procedures. • Keeps abreast of latest advances in medicine. Keeps up with current standards of practice and recent literature.
• Participates in Health Disparities Collaborative as needed.
• Complies with all regulations set for by grants, ex., Family Planning, BCCCP.
• Keeps informed of and complies with occupational safety guidelines. Takes all reasonable precautions to prevent accidental injury on the job. Participates in all
• mandatory annual trainings.
• Keeps informed of Clinic Safety, Fire, Emergency and Disaster Preparedness Plans. Assists patients and co-workers in case of emergency.
Other Duties • Participates in monthly staff meetings, including but not limited to, All Staff Meeting, Leadership Team Meeting and Provider Meeting.
• Participates in Quality Improvement and Quality Assurance meetings as requested, and any other ongoing Quality Improvement activity, including Peer Review and Case Reviews.
• Maintains all licensure, board certification, and continuing education credits.
• Establishes and maintains high standards of practice among clinic staff. Serves as a team player and role model to other employees in the organization.
• Assists staff in working to fulfill the mission, vision, goals and objectives of the Health Center
. • Initiates conflict resolution between clinic staff in a timely manner. • Ensures compliance with human resources policies and procedures.
• Represents the Health Center, as requested by Medical Director and/or Chief Executive Officer, on community agency committees when commensurate with the Health Center’s mission.• Participates in customer service-related issues.
• Performs other duties to support the goals and objectives of the Health Center as deemed by the Medical Director and/or Chief Executive Officer.
III. POSITION SPECIFICATIONS Requirements of Position To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BenefitsFederally Qualified Health Centers participate in the National Health Service Corps (NHSC) Loan Repayment Program. Clinicians who serve at least two years full-time at an FQHC can receive up to $75,000 in tax-free loan repayment (or up to $100,000 in some Substance Use Disorder Workforce categories). Half-time service is also eligible at a reduced award. Eligibility extends to NPs, PAs, CNMs, CRNAs, and physicians with qualifying education debt.
Estimate your award with the loan repayment calculator →This position is based in Kailua Kona, HI. Browse all open Pediatrics positions in HI or refine to nearby zip codes via the search filters.
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