FT & PT Nurse Practitioner(s) under the direct supervision of the Medical Director provides primary care to health center patients using a model that focuses on holistic patient care, including health promotion and behavior change.

Covenant House New York is a premier provider of Emergency, Transitional, Supportive and Permanent Housing and Healthcare services for New York’s young adult homeless population.

Covenant House's Federally Qualified Article 28 Health Clinic is a unique healthcare program that provides comprehensive physical health, social work, nutrition, mental health and substance use services to homeless young adults.

As a member of Covenant House New York's Federally Qualified Health Clinic team, the part-time Psychiatric Nurse Practitioner will be responsible for psychiatric evaluations, medication management and brief psychotherapy for youth residing in Covenant House's Residential Programs. He/she will work closely with the Medical Providers providing clinical, anticipatory guidance and health-related education to young adults and will help coordinate care for patients living with medical complexity, disabilities or serious emotional or psychiatric disturbances. The patient population will consist entirely of young adults, ages 16-25 years old; thus, familiarity and a desire to work with this population is essential. This position will report to the Medical Director and will work collaboratively with the Director of the Mental Health Department. Part time hours are flexible with the days of the week. Ideally one day in person and remaining hours virtual but there is flexibility.

Reporting to the Director of Mental Health, the Health Center Social Worker, who is CASAC-certified, is responsible for providing psychosocial services, including crisis intervention, risk/psychosocial assessments, connecting youth to resources in the community, and short-term supportive counseling to a diverse youth homeless population and community patients. The Health Center Social Worker will also lead the continued integration of mental health, primary care, and substance use services for clients utilizing our Federally Qualified Health Center and residing in our crisis shelter. The Health Center Social Worker should have a focus and understanding of trauma-informed care and working with clients who have experienced significant trauma. The Health Center Social Worker will participate in interdisciplinary case conferences, work with primary care providers, and assist with program development to ensure high-quality delivery of services.

The Health Center Social Worker provides psychosocial services using a variety of interventions, including evidence-based models such as TF-CBT, DBT, and Motivational Interviewing, to young adults aged 16-21 residing in a 120-bed RHY shelter and aftercare services, as well as community clients utilizing our Federally Qualified Health Center.

As this is a new position, the Health Center Social Worker must be comfortable in a rapidly changing environment where processes and protocols are being developed and refined as the program operates. Flexibility, excellent communication, and problem-solving abilities are critical to successfully fulfilling the requirements of this position. This position includes opportunities to be trained and certified in evidence-based practices (EBPs) and continuing education credit opportunities through the InUnity Behavioral Health Coalition, of which CHNY is a member. It also provides individual and group supervision by an LCSW to pursue LCSW licensure. GRANT END DATE: 08/31/2026

As a Covenant House New York's Health Center team member, the full-time Medical Assistant (MA) works closely with the Clinical Providers, providing clinical, anticipatory guidance to children and families. The MA provides these services during visits to our FQHC Article 28 health center in Midtown Manhattan. Care is delivered in collaboration with Covenant House New York's outstanding teams of social workers, education specialists, physicians, nurse practitioners, and other staff.

The Medical Assistant is competent in performing the following functions appropriate to the age of the patients: maintaining a safe and clean care environment, improving quality, and assisting in training the new students and volunteers. The assistant actively and consistently contributes to department operations and communications, behaves consistently with Covenant House's mission and objectives, and performs other duties as requested.

What you'll do

(Responsibilities to include but not limited to the following)

Interview patients to determine the reason/purpose of the visit and to obtain any pertinent medical information related to the visit
Prepares patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature.
Record the information provided by the patients, along with vital statistics and information such as test results, in their electronic health records.
Escorts patients to the examination rooms and prepares them for the physician.
Order medical supplies and equipment, prepare purchase requisitions, and maintain working relationships with Covenant House's medical supply houses and purchasing departments.
Responsible for the organization, stocking, and preparation of examination rooms.
Maintains and orders all health-related forms
Performs venipunctures as needed and labels specimens.
Delivers medications to residential floors as needed
Collect blood or other laboratory specimens, log them, and prepare them for testing.
Explain treatment procedures, medications, diets, and physicians' instructions to patients.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and stocked with required medical supplies.
Clean and sterilize examination rooms and instruments and dispose of contaminated supplies.
Schedule appointments for patients when covering the front desk.
Change dressings on wounds.
Greet and record patients arriving at the center.
Perform general office duties such as answering telephones, dictating, and completing insurance forms.
Assist with inventory and order medical, lab, and office supplies and equipment.
Maintains and is responsible for all storage areas, including orderliness and rotation of storage closet and storage room.
Perform routine laboratory tests and sample analyses.
Set up medical laboratory equipment.
Operate electrocardiogram (EKG) and other equipment to administer routine diagnostic tests.
Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
Follow operating instructions, troubleshoot breakdowns, maintain supplies, perform preventive maintenance, and call for repairs to keep equipment operating.
Updates job knowledge by participating in educational opportunities and reading professional publications.
Adhering to professional standards, policies, procedures, and federal, state, and local requirements.
Is an active participant in inspiring a culture that encourages the values of Covenant House.
Performs all other duties as assigned.

LICENSED PRACTICAL NURSE

Working in our Federally Qualified Health Center and under the direction of the Assistant Medical Director, and in collaboration with the Health & Wellness Center team, the License Practical Nurse (LPN) will focus on long-term acute care and preventative treatment of at-risk individuals. The LPN, a pivotal figure in our team, will perform clinical nursing functions based on the health center's needs. They will assist practitioners and perform other nursing procedures as assigned in the clinical areas and play a vital role in patient education, an essential aspect of our healthcare mission. The LPN will coordinate with the health care team to facilitate the highest quality of health services for patients. LPN will also provide telephone triage, arrange lab work, administer medications, and provide educational outreach. This position will be hired full-time within the Health & Wellness Center and will work with patients during all operating hours, including weekend hours. This position requires in-person presence at CHNY’s Manhattan location; there is no opportunity for remote work.

DUTIES AND RESPONSIBILITIES

(Responsibilities to include but not limited to the following)

Administers medication and injections accurately, observing patient response, as evidenced by documentation in the medical record and lack of negative response.
Follows-up on patient medical care emergency room follow-ups, including correspondence
Intakes patients and performs vital signs, venipuncture, and EKG as necessary.
The LPN will order medications, vaccines, and medical supplies as needed. This responsibility demonstrates their proactive approach to managing resources and ensuring the health center is well-stocked, which is crucial for the smooth operation of our health services.
Check emergency bag monthly and refrigerator temperatures daily.
The LPN will provide health counseling to patients, including HIV counseling. This is a vital aspect of our patient care and our commitment to public health. This role is integral to our mission and the well-being of our patients.

Qualifications

Graduated from an accredited School of Nursing. Associate degree in nursing required
Current License to practice as a License Practical Nurse in NYS
CPR required at hire
Prefer 2-3 years experience in a Federally Qualified Health Center or Urgent Care with a strong preference for experience working with HIV testing, education, and treatment.
Proficiency in Electronic Health Record, eClinicalWorks preferred
Strong clinical skills
Strong technical skills, including phlebotomy, medication administration
Excellent Communication (both oral and written), interpersonal, and organizational skills
Excellent organizational and time management skills
Compassionate and understanding for people experiencing Homelessness

LICENSED PRACTICAL NURSE

DUTIES AND RESPONSIBILITIES

(Responsibilities to include but not limited to the following)

Administers medication and injections accurately, observing patient response, as evidenced by documentation in the medical record and lack of negative response.
Follows-up on patient medical care emergency room follow-ups, including correspondence
Intakes patients and performs vital signs, venipuncture, and EKG as necessary.
The LPN will order medications, vaccines, and medical supplies as needed. This responsibility demonstrates their proactive approach to managing resources and ensuring the health center is well-stocked, which is crucial for the smooth operation of our health services.
Check emergency bag monthly and refrigerator temperatures daily.
The LPN will provide health counseling to patients, including HIV counseling. This is a vital aspect of our patient care and our commitment to public health. This role is integral to our mission and the well-being of our patients.

Qualifications

Graduated from an accredited School of Nursing. Associate degree in nursing required
Current License to practice as a License Practical Nurse in NYS
CPR required at hire
Prefer 2-3 years experience in a Federally Qualified Health Center or Urgent Care with a strong preference for experience working with HIV testing, education, and treatment.
Proficiency in Electronic Health Record, eClinicalWorks preferred
Strong clinical skills
Strong technical skills, including phlebotomy, medication administration
Excellent Communication (both oral and written), interpersonal, and organizational skills
Excellent organizational and time management skills
Compassionate and understanding for people experiencing Homelessness

The Medical Receptionist is responsible for direct patient contact, including initial greeting, patient appointment scheduling, registration, insurance verification, communicating data to provider & staff, sending referrals, re-calling patients for follow-up appointments. Competent in performing the following functions appropriate to the age of the patient, maintains a safe and clean care environment, quality improvement, assists in the training of the new students and volunteers. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission and objectives of Covenant House and performs other duties as requested.

What you'll do

(Responsibilities to include but are not limited to the following)

Demonstrates the ability to provide and assure the carrying out the established medical receptionist procedures utilizing department protocols, and assuring the maintenance of a safe clean environment. Provides holistic, age appropriate communication demonstrating the ability to assess patient and situation needs.
Ability to recognize and de-escalate disruptive behavior. Demonstrates ability to maintain a calm environment in the waiting room.
Demonstrates thorough, concise and timely documentation, shift reports and verbal communications. Communicates pertinent patient information and unit information to medical providers, clinic staff, and other appropriate persons while maintaining client confidentiality.
Assists in the coordination of services with medical staff, nursing staff, other departments as well as other providers. Responds rapidly and effectively during emergency situations.
Maintains own clinical skills staying current in latest computer programs and processes. Completes internal and external referrals and scans documents into medical records. Completes annual competencies.
Assists in the orientation of new personnel, volunteers, and students.
Serves on committees and attends meetings actively participating. Follows and assists in the implementation of policies and procedures. Participates in community events to promote the mission of the health center.
Assists in the collection of patient satisfaction surveys, collating the data for monthly reports. Assists in maintaining equipment. Prepares monthly patient appointment data reports. Receives medication delivery and assures distribution to resident floors daily. Sends appointment reminder lists to staff on resident floors daily.
Monitors provider schedules and troubleshoots as needed. Self-motivated and able to make decisions independently keeping all clinic staff and others informed and supporting Covenant House philosophy. Able to prioritize and manage time efficiently.
Communicates with others (verbally and in writing) in an appropriate and timely manner, demonstrating tact, sensitivity, and ability to deal with people beyond giving and receiving instructions.
Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.
Understands and abides by CHNY Mission Statement, Five Principles, policies and procedures and is knowledgeable; complies with federal, state, and local laws that govern business practices as well as all accreditation standards that apply to the position.
Perform other duties as assigned and needed.

SUPERVISORY DUTIES

This position does not supervise any other position.

The Director of Mental Health Services will lead CHNY’s mental health services department which includes on-site and virtual therapeutic and crisis responses services across all of CHNY’s programs, a robust anti-human services team, mental health day treatment programming and supportive housing evaluation and case management, as well as integrated behavioral health care. This role leads CHNY’s efforts to remain on the cutting edge of providing evidence based and best practice driven services and supports by ensuring that models are best in class and meet the changing needs of our youth population. Additionally, the Director plays a key role in providing support across all of CHNY’s program areas so that we are meeting youth where they are and providing trauma informed practices throughout.

Flexibility in schedule, with most days on site at our 41st Street location, ability to travel to the Bronx as needed, on-call by email and phone in off-hours, and excellent communication and problem-solving abilities are critical to successfully fulfilling the requirements of this position.

Administrative

Creates and manages mental health and anti-human trafficking services department that embodies CHNY’s mission and values as well as effectuates healing and positive change in the lives of young people by providing direct supervision, clinical supervision, leading evidence based model implementation efforts and ensuring ongoing fidelity, ensuring best practices are followed, leading and supporting ongoing Covenant House program model efforts, and leading specific efforts on CHNY’s Strategic Roadmap
Spearheads and supports ongoing collaborative efforts between CHNY program departments, including facilitating collaborative discussions across departments and teams as well as managing the department’s on-call schedule so that 24/7 programs are supported when there are not social workers on site.
Develop and conduct trainings and workshops for staff and external stakeholders
Represent CHNY on panels, with potential funders, and with other stakeholders. Including, attending coalition and task force meetings.
Oversees data management systems and ensures that all documentation is completed in ETO and in eCW (Electronic Health Records) in a timely manner. Including developing and providing ongoing management and support of the departmental responsibilities for timely and accurate documentation for billing.
Responsible for managing the department’s budget and supporting fundraising efforts, along with ongoing grant management support, such as narrative writing, grant activities reports, and outcome setting and obtainment.

Clinical

Participates in case conferences, red flag meetings and other youth focused discussions to provide clinical support and guidance
In collaboration with health and psychiatric staff, provide clinical support to youth and staff as needed to assist youth in psychotropic medication management
Provides clinical services including assessment, evaluation (majority of evaluations are for youth applying for supportive housing), therapy, and crisis intervention.
Provide on-call clinical support after business hours
Performs other duties as needed

SUPERVISORY DUTIES

This position supervises Managers, Social Workers and Case Managers.

Benefits