Nurse Practitioner - Women's Health Care/OB-GYN

POSITION SUMMARY

Under medical or nursing supervision, Medical Assistants support providers and nursing staff in the delivery of health care services. Medical Assistants perform related duties as required utilizing the Patient Centered Medical Home model of care in a team environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Patient Care

• Call patients back to rooms and obtain medical history, history of present illness and/or chief complaint, and perform all screening required according to current procedures and quality measures.
• Prepare patients for examinations, procedures, and treatments to include obtaining vital signs, measure height and weight; perform vision and auditory screening as needed; record all information in electronic health record (EHR).
• Collect specimens, perform on-site laboratory procedures including providing vaccinations, and maintain current knowledge, including documentation and preparation of specimens.
• Administer medications using the 5 Rights of Medication Administration.
• Complete medication reconciliation and allergy verification for every patient.
• Contact patients by phone to deliver normal lab results and for additional care coordination needs.

Clinic Flow, Referrals, and Administrative Assistance

• Inventory, stock, and clean exam rooms.
• Make follow-up appointments in eClinicalWorks (eCW) as part of patient visit.
• Maintain clinic flow by prioritizing patient’s needs and assisting providers and coworkers with unassigned patient needs.
• Assist with prior authorizations.
• Create referrals to other members of the patient care team including behavioral health, insurance navigators, community health workers, and with other KC CARE services.
• Assist with scanning and faxing patient medical records.

MINIMUM REQUIREMENTS

• High school diploma or equivalent.
• Completion of a Medical Assistant program at an accredited college or university.
• Basic Life Support Certification (BLS).

PREFERRED REQUIREMENTS

• One year’s experience as a Medical Assistant in a primary care setting.
• Experience using eClinicalWorks (eCW) EHR.
• Active certification such as NRCMA, CCMA, CMA.

POSITION SUMMARY

The Director of Pharmacy will lead the transformation of pharmacy services into a strategic enterprise service line supporting clinical excellence, health equity, financial sustainability, and innovation across Community Health Center operations.

The Pharmacy Director is responsible for ensuring compliance with all applicable federal, state, and local regulations, as well as HRSA 340B Drug Pricing Program requirements. This role oversees the administration and integrity of the 340B program, including policy development, audit readiness, inventory controls, diversion prevention, and optimization of program resources to support the mission of the Federally Qualified Health Center (FQHC).

The Pharmacy Director serves as the executive pharmacy advisor to the CEO, COO, CFO, CMO, and Board on medication strategy, pharmacy operations, 340 B optimization, and pharmacy business development. Working closely with patients and healthcare providers, the Pharmacy Director ensures access to high-quality, patient-centered pharmacy services that improve medication access, adherence, and health outcomes while supporting the organization's commitment to serving underserved populations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide strategic leadership and oversight for all pharmacy operations, ensuring safe, efficient, and compliant delivery of pharmacy services. Direct operational planning, staffing, workflow optimization, inventory management, and quality improvement initiatives.
• Lead the organization's HRSA 340B Drug Pricing Program, ensuring full regulatory compliance, program integrity, audit readiness, and effective utilization of 340B resources. Develop strategies that maximize program savings to expand patient access and support the FQHC's mission.
• Provides strategic and operational leadership for pharmacy financial performance, including full P&L ownership, annual budgeting, capital planning, revenue optimization, and margin improvement initiatives. Oversees contract pharmacy financial performance, wholesaler contracting strategies, specialty pharmacy growth opportunities, business development initiatives, and ROI analysis to drive sustainable growth and operational excellence.
• Serve as the Pharmacist-in-Charge, maintaining all required pharmacist licensure and certifications while ensuring compliance with federal, state, and local pharmacy regulations. Oversee pharmacy security, controlled substance accountability, and regulatory inspections.
• Collaborate with executive leadership, medical providers, and clinical teams to align pharmacy services with organizational goals and population health initiatives. Advance the Patient-Centered Medical Home (PCMH) model by improving medication access, care coordination, and clinical outcomes.
• Develop, implement, and evaluate pharmacy policies, procedures, and quality assurance programs to maintain compliance with HRSA, payer, accreditation, and organizational standards. Foster a culture of continuous quality improvement and patient safety.
• Direct the recruitment, development, supervision, and performance management of pharmacy personnel. Promote staff engagement, professional growth, and accountability through coaching, education, and performance improvement.
• Provide clinical oversight for medication management by ensuring appropriate dispensing, medication therapy optimization, and evidence-based pharmaceutical care. Serve as a resource for providers and staff on medication safety, formulary management, and therapeutic decision-making.
• Build collaborative relationships with internal departments, contract pharmacy partners, wholesalers, and other external stakeholders to strengthen pharmacy operations and 340B program performance. Represent the pharmacy department on organizational committees and strategic initiatives.
• Maintain expertise in pharmacy practice, 340B regulations, and emerging industry trends through continuing education and professional engagement. Apply best practices to support innovation, regulatory compliance, and organizational excellence.

MINIMUM REQUIREMENTS

· Graduate of an accredited college of pharmacy.

· Seven years of experience of outpatient pharmacy supervisor experience required.

· Three years of outpatient pharmacy 340B, FQHC, HRSA, and AAAHC experience required.

PREFERRED REQUIREMENTS

· BCACP

· 340B University On-Demand certification.

· 340B Advanced Operations Certificate program (340B ACE)

POSITION SUMMARY

The Nurse Care Coordinator at KC CARE is responsible for managing and coordinating patient care services to ensure high-quality, comprehensive healthcare delivery. The Nurse Care Coordinator works closely with patients, families, and the healthcare team to develop and implement care plans that address the unique needs of the community served. The Nurse Care Coordinator will facilitate communication, provide patient education, and ensure compliance with healthcare standards and regulations utilizing the Patient-Centered Medical Home model of care.

LPN pay range - $54,138/year - $64,966/year

RN pay range - $71,598/year - $85,918/year

KC CARE CULTURE CODE

KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will:

• Put patients first, always
• Treat all people with dignity, respect, and kindness
• Create safe places for others to share their voice; encourage creativity
• Always strive for improvement; keep learning
• Own your work, action, and mistakes – no one is perfect
• Have fun – work should be fun and we want you to have fun at KC CARE

ESSENTIAL DUTIES AND RESPONSIBILITIES

Patient Care:

• Develop and implement individualized care plans in collaboration with patients, families, and healthcare teams.
• Coordinate and monitor patient care activities, ensuring continuity and quality of care.
• Serve as a primary point of contact for patients and families, facilitating communication and addressing concerns.
• Manages medication alerts, hospital admissions, and ER visits
• Educate patients and their families about health conditions, treatment plans, medication management, and self-care strategies.
• Advocate for patients' rights and needs to ensure they receive appropriate care and support.
• Provide emotional support and counseling to patients and families, as needed.
• Conduct comprehensive assessments of patients' healthcare needs including medical, social, and behavioral aspects.
• Monitor patients' progress and adjust care plans as necessary to achieve optimal health outcomes.
• Coordinate referrals to specialists, community resources, and other healthcare providers.
• Provide specialized patient education as needed in an individual or group setting.
• Provide individual provider nurse care support for at least one provider, if indicated.
• Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with data protection regulations.
• Prepare reports, documentation, and correspondence related to patient care and nursing activities.
• Utilize the electronic health record to document to manage and document patient care
• Provide direct nursing care and health education to patients.
• Conduct health assessments, administer vaccinations, and manage chronic and acute health conditions.
• Collaborates with providers to ensure timely and effective delivery of immunizations and treatments.

Community Outreach and Health Programs:

• Develop and implement health promotion and disease prevention programs tailored to the needs of the community served by the FQHC.
• Collaborate with community organizations and agencies to enhance health services and resources available to patients.
• Participate in community health fairs, screenings, and educational events.
• Manage and/or participate in health center programs such as Show Me Healthy Women, Vaccines for Children, Ryan White, Infection Control, STD disease monitoring, Primary Care Home Health, or specific disease monitoring and impact such as diabetes, hypertension, hepatitis C or HIV, etc.

Quality Assurance and Compliance:

• Ensure compliance with healthcare regulations, standards, and best practices, particularly those specific to Federally Qualified Health Centers.
• Monitor and evaluate the quality of patient care, identifying areas for improvement and implementing corrective actions.
• Participate in the development and implementation of policies and procedures to enhance patient care quality and safety.
• Maintain patient confidentiality in accordance with HIPAA regulations.
• Adhere to health center safety, infection control, and hazardous waste procedures.
• Coordinate vaccine and medication management, ensuring proper storage, handling, and administration in accordance with established protocols and guidelines

MINIMUM REQUIREMENTS

• Nursing degree from an accredited program (e.g. LPN, ADN, RN)
• Licensed in the State of Missouri as a Licensed Practical Nurse or Registered Nursing
• Minimum of two years' experience in an acute care or primary care setting
• Basic Life Support (BLS) Certification

PREFERRED REQUIREMENTS

• Experience with chronic care or patient care management
• Ability to multi-task and handle a variety of demands
• Experience with Microsoft Office products
• Experience with eCW

POSITION SUMMARY

The Manager of Care Coordination (RN) is responsible for the leadership, development, implementation, and oversight of KC CARE's Care Coordination and Nursing Programs. This position provides supervision of Patient Health Coordinators (PHCs), Care Coordinators, and assigned nursing staff while ensuring patients receive comprehensive, patient-centered care that addresses medical, behavioral health, social, and community-based needs. Serving as the operational leader for Population Health nursing and care coordination services, the Manager provides clinical oversight, workflow development, quality monitoring, and staff development. In partnership with the Vice President of Population Health, the Manager supports population health strategies, value-based care initiatives, quality improvement efforts, and compliance with organizational, grant, payer, and regulatory requirements. The Manager also serves as a clinical resource for complex patient needs, fosters interdisciplinary collaboration, and leads initiatives that improve patient access, care transitions, chronic disease management, and overall health outcomes.

KC CARE CULTURE CODE

KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will:

· Put patients first, always

· Treat all people with dignity, respect, and kindness

· Create safe places for others to share their voice; encourage creativity

· Always strive for improvement; keep learning

· Own your work, action, and mistakes – no one is perfect

· Have fun – work should be fun and we want you to have fun at KC CARE

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Ensures compliance with and supports organizational performance for Patient-Centered Medical Home (PCMH), Primary Care Health Home (PCHH), HRSA, Medicaid, value-based care, grant-funded initiatives, and other applicable federal, state, and payer programs through effective care coordination, care management, quality improvement, and population health activities

· Provides direct supervision and leadership of Population Health nursing staff and nursing programs.

· Oversees nursing workflows related to care management, chronic disease management, transitions of care, preventive services, and population health initiatives.

· Ensures nursing programs operate in accordance with evidence-based practice, organizational policies, and regulatory requirements.

· Partners directly with the Vice President of Population Health to establish departmental goals, strategic priorities, quality initiatives, and workforce planning.

· Provides coaching, mentoring, and professional development opportunities for nursing staff.

· Monitors nursing productivity, quality measures, patient outcomes, and program effectiveness.

· Participates in workforce planning, recruitment, retention, and succession planning for nursing and care coordination staff.

· Oversees nurse-led care management programs for high-risk, medically complex, and vulnerable patient populations.

· Leads nursing initiatives focused on chronic disease management, preventive care, care transitions, and population health outcomes.

· Collaborates with clinical leadership to develop protocols and workflows that support team-based care and improve quality performance.

· Ensures appropriate coordination between nursing, medical, behavioral health, dental, pharmacy, and community-based services.

· Utilizes population health data and quality metrics to identify gaps in care and implement interventions to improve outcomes.

· Oversees quality monitoring and performance improvement activities for nursing and care coordination programs.

· Tracks and reports key nursing and population health metrics, including care management outcomes, transitions of care, preventive services, and quality measures.

· Collaborates with the Vice President of Population Health and Quality Department to develop strategies that improve clinical outcomes and patient experience.

· Provides leadership and oversight of the Patient Health Coordinator (PHC) program through direct supervision of the PHC Supervisor.

· Collaborates with the PHC Supervisor to establish program goals, monitor performance metrics, and ensure effective patient outreach, navigation, and care coordination activities.

· Reviews program outcomes and identifies opportunities to improve patient engagement, care gap closure, referral completion, and access to services.

· Supports the development and implementation of workflows, policies, and training related to patient navigation, community resource linkage, and social determinants of health.

· Serves as an escalation resource for complex patient situations and barriers to care that require interdisciplinary collaboration.

· Partners with the Vice President of Population Health to evaluate program effectiveness and align PHC activities with organizational quality, population health, and value-based care initiatives.

LEADERSHIP COMPETENCIES

People Management - Identifies strengths and weaknesses, evaluates workloads, and splits tasks among team members accordingly; accurately identifies and responds to the expression of feelings to prevent conflict and develop relationships to provide the psychological safety needed to thrive in the workplace; clearly defines employee roles and responsibilities; establishes common ground while also nurturing individual talents, meaningfully connecting teammates in ways that encourage further interaction; sets standards for communication and models those behaviors; leads by example.

Operations Management - Directs and guides operations in alignment with the KC CARE’s overall mission, vision, and culture code; ensures the execution of efficient processes to maximize KC CARE’s resources.

Strategic Leadership - Balances the day-to-day with future plans; creates better processes and solutions and motivates others to do the same; creates teams that support strategic initiatives and propels them forward; effectively communicates strategies internally and externally; creates a culture to support strategies and provides mechanisms to implement them; fosters buy-in and enthusiasm with employees.

MINIMUM REQUIREMENTS

• B.S.N. in Nursing
• Licensed as a Registered Nurse in the State of Missouri
• 5 years' experience in internal medicine/family medicine/community health
• 2 years' progressive management experience, including program planning, evaluation and budget responsibilities.

PREFERRED REQUIREMENTS

• 10 years of clinical experience, with at least 5 years in leadership or supervisory role.
• Strong knowledge of healthcare regulations, quality assurance, and clinical best practices.
• M.S.N in nursing or related field
• Experience working in a community health or FQHC setting.
• Experience in Federal grant management.

POSITION SUMMARY

The Physician Assistant/Nurse Practitioner provides primary health care services including acute, chronic, and preventative medical care, with an emphasis on chronic disease management and pediatric care using the Patient Centered Medical Home model of care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides diagnostic and therapeutic services to patients including performing history and physical exams, prescribing medications, managing acute, chronic, and preventative care, making referrals for hospital and specialty services when applicable under the direction of a collaborating physician
• Reviews and interprets received laboratory, radiology, and consultation reports in a timely manner and provides direction to nursing staff or directly contacts the patient with results and/or treatment recommendations
• Provides quality care to patients by following the most current evidence-based guidelines, best practices, and state, local, and federal guidelines
• Provides ongoing patient education regarding current diagnosis and plan of care
• Assists in establishing standards of care for management of patients, in collaboration with other providers and staff
• Provides accurate documentation regarding the reason of the visit, medical history, current medication list, recommended plan of care, orders for medications and/or labs, referrals, transition of care, and follow-up
• Identifies barriers to patient care and delivery of services and assists with formulating the plan of care and coordination of care by making referrals to internal support services or outside collaborating organizations
• Collaborates with the Chief Medical Officer (CMO), Chief Clinical Officer (CCO), other providers, and other staff to evaluate services as well as plan and develop programs
• Participates and provides input in monthly Medical Executive meetings and other committee meetings as well as participating in Quality Improvement (QI) activities, Peer reviews, Pharmacy and Therapeutics, and evaluation and implementation of clinical programs
• Reviews current literature to remain current with advances in therapeutic interventions
• Ensures participation in continuing education requirements
• Maintains patient confidentiality at all times in accordance with HIPAA regulations

MINIMUM REQUIREMENTS

• Graduated from an accredited Nurse Practitioner or Physician Assistant program
• Licensed in the State of Missouri
• Basic Life Support (BLS) Certification

PREFERRED REQUIREMENTS

• Active Missouri DEA and BNDD Licensure
• Three years of prenatal experience
• Spanish bilingual
• Two years' experience as a PA or Nurse Practitioner in an Federally Qualified Health Center
• Experience with eClinical Works (eCW)