Family Practice Provider

Summary: Provides general medical care and treatment to patients within the medical facility under direction of a Physician, by performing the following duties:

Essential Duties and Responsibilities:

1. Performs physical examinations and preventative health measures within prescribed guidelines and clinical protocols.
2. Orders, interprets and evaluates diagnostic tests to identify and assess patient’s clinical problems and health care needs.
3. Obtains medical history, records physical findings, and formulates plan and prognosis, based on patient’s condition.
4. Conducts one on one patient teaching and education.
5. Discusses case with Physician, Outreach Staff and other health professionals to prepare a comprehensive patient care plan.
6. Submits health care plan and goals of individual patients for periodic review and evaluation by Medical Director.
7. Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy, or related therapeutic procedures.
8. Refers patients to other providers for consultation or to specialized health resources for treatment.
9. Administers medications and injections in compliance with state law and clinic guidelines. Sutures minor lacerations.
10. Instructs patient/family regarding medications and treatments.
11. Educates patient regarding health and illness prevention.
12. Collaborates with physicians in managing acute and long-term medical needs of patients. Provides monitoring and continuity of care between physician visits. Maintains and reviews patient records, charts and other pertinent information. Posts tests and examination results. Triages patient telephone calls and provides consultation.
13. Maintains patient confidentiality.
14. Maintains personal compliance with all RHCA policies and procedures (OSHA, HIPAA, Standing Orders, etc.).
15. Participates in Quality Improvement activities and chart reviews.
16. Reaches targeted goals personally and for the organization.
17. Assists with other duties or in other departments as instructed by the CMO or CEO.

Conditions and Requirements:

1. A physician medical staff member must maintain a level of staff privileges at a Kentucky hospital approved by the CEO. Failure to maintain standing will result in reconsideration of employment status at RCHA. The facility and category of privileges will be determined by the CEO or his designee.
2. All Physicians and non-physician providers are required to attend clinic and RHCA general staff and/or Committee meetings. An attendance rate of 75% is expected, unless otherwise approved in writing by the Medical Director or CEO.
3. The physician or non-physician provider must participate in all Quality efforts undertaken by the organization. Further, the medical providers are expected to conform to the standards of care approved by the RHCA Board of Directors under the Quality Improvement Program, and other such programs as may be identified as appropriate. These efforts include but are not limited to requirements from the Bureau for Primary Health Care, Health Care Excel (Medicare), Medicaid and HEDIS.
4. The provider is expected to meet/exceed the goals and targets established for the RCHA Quality Improvement Program.
5. All providers must bill for all services and supplies in a compliant manner. Errors will be tracked and brought to the attention of the providers. Errors must be corrected by the providers. Physician billing errors will be discussed with the individual physician and a plan for targeted for reduction of errors will be developed. Training on coding, billing, and compliance will be provided by RHCA at no expense to the provider on at least an annual basis. Failure to reduce billing errors after training and implementation of a plan for correction of errors may be cause to require the individual to obtain additional training at the their own expense.
6. Failure to correct, reduce and/or eliminate errors after all steps in a plan of correction have been implemented, along with additional education/training at physician’s expense, will be an immediate cause to assess base compensation level and/or employment status. The provider must cooperate with RHCA administration in achieving financial and patient care goals.
7. Being a “Team” player, focusing on mission, working in and assisting in the development of a collaborative approach to the care of patients and providing quality medical care are benchmarks for success.
8. The provider is expected to assist and be involved in projects and programs intended to improve services and the health status of residents in the communities served by RHCA. Examples include school health fairs, community screening projects, disaster preparedness and response, health professions education programs and bio-terrorism training/preparedness.
9. CME programs chosen by the providers must reflect the needs of the physician, RHCA and the patients. In some instances, RHCA reserves the right to direct the provider to specific CME programming such as additional coding education, improvement in QA or meeting evidence based indicators.
10. All personnel working for RHCA are expected to treat patients and each other in a respectful and courteous fashion.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The ideal candidate will have experience working within a primary care health system and possess a proven ability to coordinate with community partners while affecting organizational change among providers, clinic staff and other administrative team members. This includes knowledge of governmental regulations, compliance requirements as well as the ability to implement policies, procedures, systems and objectives.

1. Personal commitment to the organization’s mission, vision and values
2. Advances personal knowledge base by pursing continuing education to enhance professional development
3. A demonstrated ability to plan, organize and integrate priorities and meet deadlines
4. A demonstrated ability to work at a rapid pace, and being involved in several duties at one time
5. A demonstrated ability to set priorities and avoid crises management
6. A demonstrated ability to remain calm and poised in urgent situations
7. A demonstrated ability to communicate effectively in writing and verbally
8. Demonstrated skills/knowledge of computer office/business management applications
9. A demonstrated ability to maintain information confidentiality
10. Demonstrating excellent time management skills and flexibility
11. Possessing a valid driver’s license and proof of automobile insurance
12. Having the ability to work a flexible schedule
13. Demonstrating the ability to work in the absence of direct supervision

Education and/or Experience:

1. Doctorate in Medicine with a license to practice medicine, or a Master’s Degree in Nursing with a Family Nurse Practitioner Licensure
2. Licensed or license eligible in the State of Kentucky as a MD or APRN
3. Minimum one (1) year experience providing patient care in a billable provider role preferred
4. Must maintain current BLS or ACLS and DEA registration (as allowed)

Other Skills and Abilities:

1. Good conceptual skills and ability to synthesize multiple view-points into a common purpose.
2. Ability to assess, organize and plan; demonstrated skills in problem identifications and problem solving.
3. Ability to exercise judgment and work independently under general direction.
4. Ability to work flexible hours.
5. Ability to function as a team member.
6. Ability to communicate effectively both orally and in writing.
7. Ability to take the initiative and provide leadership to enhance quality interactions with clients in the community.
8. Computer literate and capable of operating an EMR.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Lifting, bending, reaching, pushing, carrying, sitting, vision corrected in normal range, hearing corrected in normal range. Hazardous Conditions: Exposure to infectious diseases; potential exposure to physical violence. Machines, equipment, tools and supplies used: computer, postage machine, fax, copier, calculator, multi-line phone system. All duties can be expected to be performed concurrently. Must be able to work under conditions of constant interruption and be able to stay on task. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SOFTWARE SKILLS: Experience with eClinical Works is a plus. Must be proficient with MS office suite.

WORKING CONDITIONS:

1. Normal office environment with occasional evening or weekend work
2. Periodic local, state and national travel; travel between Health Center and Administrative Sites
3. Physical Demands: Lifting, bending, reaching, pushing, carrying, sitting, vision corrected in normal range, hearing corrected in normal range
4. Hazardous Conditions: Exposure to infectious diseases; potential exposure to physical violence
5. Machines, equipment, tools and supplies used: computer, postage machine, fax, copier, calculator, multi-line phone system

ADA REQUIREMENTS: Constant interpersonal skills, teamwork, customer service, reading, speaking, writing and understanding English, and problem analysis. Frequent creativity, mentoring, presentations/teaching. Frequent decision making and independent judgment or action. Frequent keyboarding, sitting, standing, hearing and talking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ORGANIZATIONAL DISCLAIMER: Job descriptions are designed to outline primary duties, responsibilities and qualification requirements, and should not limit additional duties and responsibilities as assigned. It is our expectation that each employee offers their services wherever and whenever deemed necessary to ensure the success of the organization.

As an Equal Opportunity/Affirmative Action Employer, RHCA, does not discriminate on the basis of race, color, sex, national origin or ancestry, religion, marital status, age, disability status, veteran status or any other reason prohibited by law.